This Policy applies to Websites, mobile applications, products, and services, which will provide links navigating to this Policy, and which will be displayed to Customers and Visitors for their acceptance. DCT Abu Dhabi is committed to respect privacy and secure Personal Information with compliance to all applicable data protection and privacy laws and regulations in the Emirate of Abu Dhabi and the Federal Laws of the United Arab Emirates. This Policy describes how DCT Abu Dhabi collects, discloses, and processes Personal Information, including, but not limited to, the user’s name, address, credentials and/or Biometrics Data. A Visitor’s landing on or use of a Website, any DCT Abu Dhabi webservice, mobile application and customized solution may require accessing the Visitor’s Personal Information. Visitors will be notified by the Website of any product- and/or service-specific information collection in advance and will request the Visitor’s if the information request falls outside of the scope of this Policy the Website will provide the Visitor with a link to the applicable supplementary policies and request the Visitor’s acceptance of the same. Websites, products and services may contain links to, or may be embedded in another organization’s or agency’s website which have their own privacy policies. In this case the Visitor to the extent he or she is no longer on a Website and is not providing DCT Abu Dhabi with his or her Personal Information will become subject to the privacy policy of the accessed external site and DCT Abu Dhabi will have no liability for any Personal Information provided to the third-party information gatherer through the website controlled or operated by that third party.

DCT Abu Dhabi collects information (including Personal Information) on Visitors when they interact with the visited Website (including user account creation and submission of contact forms), uses a DCT Abu Dhabi mobile application, uses a DCT Abu Dhabi product, or uses a DCT Abu Dhabi service. As permitted by law, DCT Abu Dhabi may also obtain data from public and commercial third-party sources, including, without limitation, purchasing statistics from third party providers. The Personal Information DCT Abu Dhabi may collect includes, without limitation, the Visitor’s or Customer’s name, gender, job position, Emirates ID, passport (for international users only), email address(es), phone/mobile number(s), login information (account and password), and photos, depending on how the Visitor interacts with the visited Website and the products or services being purchased or viewed by a prospective Customer. In order to use DCT Abu Dhabi services, the Customers or Visitors may be requested to provide Personal Information. Customers and Visitors have the right to opt not to disclose personal and Biometric Data to DCT Abu Dhabi. However, not providing DCT Abu Dhabi with some of the Personal Information may limit a user’s/prospective Customer’s experience or accessibility to some products and services. Personal Information will be used for, without limitation, the following purposes: Account Transitions and services requests fulfillments of bookings, orders, deliveries, activities, products verifications or To add the Customer or Visitor contact (with Customer or Visitor consent) to a mailing list in order to send him or her information about events, services, products, participation invitations of activities (including, without limitation, promotional activities), market surveys, or satisfaction surveys; or sending Customer or Visitor marketing information, that might be of interest to In case Customer or Visitor does not wish to receive these types of information, they can opt out at any time. Providing a Customer or Visitor with customized user experience and content, enabling DCT Abu Dhabi services and products to remember the Customer or Visitor’s preferred settings for later visits to Providing a Customer or Visitor with personalization user experience and content, to display subjects related to his or her personal interest based on browsing Sending important notices to Customer or Visitor, including, without limitation, prompts to install updates/upgrades to his or her operating system or web application. Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business Improving DCT Abu Dhabi products and services through internal audits, data analysis, and Analyzing the efficiency of DCT Abu Dhabi’s business operations and evaluating market Troubleshooting when a Customer or Visitor sends DCT Abu Dhabi error Synchronizing, sharing, and storing the data which the user uploads or downloads and the data needed for the uploading and Ensuring the security of DCT Abu Dhabi products, services and Customer or Visitor, executing and improving DCT Abu Dhabi loss prevention and anti-fraud Complying with the laws or regulation of the Emirate of Abu Dhabi and the Federal laws of the United Arab Emirates applicable in the Emirate of Abu Dhabi, and any legal requirements, industry standards and other DCT Abu Dhabi Biometric Data will be used for, without limitation, the following purposes: To carry out obligations of DCT Abu Dhabi or the user in the field of social protection and accessibility to buildings and security; and If required by DCT Abu Dhabi may also collect and use Non-PII data to understand how Customers and Visitors use its Websites, products, and services in order to improve its services and better satisfy its Customer and Visitor needs. DCT Abu Dhabi may collect, use, process, transfer, or disclose Non-PII for other purposes at its own discretion. DCT Abu Dhabi will process Personal Information following the requirements of applicable laws on an appropriate legal basis, including, without limitation: Processing Biometric Data and/or Personal Information to fulfill the contract when responding to a transaction or service Processing Biometric Data and/or Personal Information with Customer and Visitor consent. Processing based on the legitimate interests of DCT Abu Dhabi or a Third Party when using Personal Information to contact the Customer and Visitor, conduct marketing or market surveys, improve DCT Abu Dhabi products and services, execute and improve its loss prevention and anti-fraud programs, and other purposes. Legitimate interests include, without limitation, enabling DCT Abu Dhabi to more effectively manage and operate its business and provide its products and services; protecting the security of its businesses, systems, products, services, and Customer and Visitor; internal management; complying with internal policies and processes; and other legitimate interests described in this Processing Biometric Data and/or Personal Information as necessary to comply with and fulfill legal

DCT Abu Dhabi uses Cookies to identify the Customer or Visitor using its Websites and services. The text in a Cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications used by an individual, and enable Websites to store data including, without limitation, Customer and Visitor preferences or items in shopping carts. The Visitor’s browser will return the Cookie information only to the domain where the Cookie originated and its content can be retrieved or read only by the server that created the Cookie. Like many other websites and internet service providers, DCT Abu Dhabi uses Cookies on its Websites to improve the user experience. Session Cookies are deleted after each visit, while persistent Cookies remain in place across multiple visits. Cookies allow Websites to remember user settings including, without limitation, language, font size on user computer or mobile device, and other browser preferences. This means that a user does not need to reset preferences for every visit. If Cookies are not used Websites will treat the user as a new Visitor every time user loads a web page. DCT Abu Dhabi will not use Cookies for any purposes other than those stated in this Policy. The Custumer and Visitor can manage or delete Cookies based on their own preferences. The Customer or the Visitor can clear all the Cookies stored on their devices, and most web browsers provide the option of blocking Cookies. However, by doing so, the Customer or Visitor must change the user settings every time they visit the Websites or services.